Effective Date: January 23, 2026
Last Updated: January 23, 2026
1. Introduction
Solstice AI Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI products and services, including Iris, Helios, Claude Desktop, Baymax, and Duo.
2. Information We Collect
We may collect the following types of information:
- Voice Data: When you interact with our voice-enabled products, we process audio to understand your commands. Voice data is processed in real-time and not stored permanently unless you opt-in to help improve our services.
- Usage Data: Information about how you interact with our products, including features used, session duration, and performance metrics.
- Device Information: Hardware model, operating system, unique device identifiers, and network information.
- Screen Data: When you use screen-aware features (like Iris), we may capture screenshots to provide contextual assistance. These are processed locally and not transmitted unless explicitly required for a specific query.
- Vehicle Data: For Helios users, OBD-II diagnostic data including DTCs, sensor readings, and vehicle performance metrics.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our AI services
- Process your voice commands and queries
- Personalize your experience
- Communicate with you about updates and support
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate (cloud hosting, analytics)
- AI Partners: When queries are processed through third-party AI models (OpenAI, Anthropic, Google), your queries are subject to their privacy policies
- Legal Requirements: When required by law or to protect our rights
5. Data Retention
We retain your data only as long as necessary to provide our services. You can request deletion of your data at any time by contacting us at [email protected].
6. Children's Privacy
Our Baymax product is designed for use by children under parental supervision. We comply with COPPA requirements and do not knowingly collect personal information from children under 13 without verifiable parental consent.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Opt-out of data processing
- Data portability
8. Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us: